KARACHI: For the very first time, a service department from Dr Ziauddin Hospital participated in the International Society for Quality in Healthcare (ISQua) abstract submission and fortunately, both the submissions were accepted to be presented.
The topics covered by the abstracts were ‘Re-engineering: The process of Document Management’ and ‘An interoperable model to bridge systems working in silos.’
The abstracts were submitted by Anjum Khamisani, MS, RHIA, CHTS-PW, head of the Medical Record Department and Out-Patient Department at Dr Ziauddin Hospital Clifton, Karachi. The ISQua is a global organisation originated back in 1984. ISQua’s mission is to inspire, promote and support continuous improvement for the safety and quality of healthcare around the world. An annual conference is held in October, every year ad this year it is being held in Rio De Janeiro, Brazil. Abstracts received from all over the world are evaluated by a specialised scientific committee and the accepted few are presented in the form of poster displays, a 5-minute oral presentation or 15 minutes oral presentation.
Accepted participants are sponsored by institutions and they are chosen solely on the basis of an innovative idea introduced by them at the workplace focused on improving healthcare quality. One of the major incentives of participating in the programme is the opportunity to receive international recognition for the organisation and the opportunity to network and learn from quality initiatives by other organisations.
Khamisani along with her team developed a system in which all computers followed the same language creating an interoperable system. This was implemented at the outpatient department to bridge the systems working individually (in silos). The key features of the system are the online ordering of lab tests and radiology tests, the pharmacy online checkout system and unified MR throughout the care continuum including all diagnostic services.
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