Sir: I request five favours from the concerned authorities. First, all profits earned through national saving schemes should be sent to the bank accounts of senior citizens, pensioners, widows and the handicapped people on the first of every month through a computerised system if possible. Second, information about house tenants may be sent to the concerned police stations through an SMS or e-mail; instructions to this effect may be displayed on the notice boards of concerned police stations. Three, arms licences of senior citizens, pensioners and widows may be exempted from computerisation. Four, all utility bills may be delivered by the end of the month and paid by the 10th of every month. Five, affidavits for various government departments may be replaced with certification by concerned department officials with a nominal fee as incentive. Surely after these reformatory measures, the people will start feeling that the rulers care for them. M AKRAM NIAZI Rawalpindi Cantt